Privacy Policy

Last Updated: 08/03/2025

Welcome to Afdalhidha! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our website.

 

1. Information We Collect

We collect only the necessary information required to process your orders and improve your shopping experience.

1.1. Account Registration

If you choose to create an account on our website, we only require your email address to set up and manage your account.

1.2. Order Information

When you place an order, we collect the following details to ensure smooth processing and delivery:

• First Name & Last Name

• Country/Region

• Street Address

• Town/City

• District

• Postcode/ZIP (Optional)

• Phone Number (Optional)

• Email Address


These details are collected solely for the purpose of delivering your products efficiently.

 

1.3. Marketing & Analytics Data

To enhance our services and offer a personalised experience, we work with marketing partners like:

Facebook Pixel

TikTok


These platforms help us understand customer preferences, improve ad targeting, and enhance your experience on our website.

 

1.4. Social Login (Google & Facebook)

 

To make the login process easier, we offer Google and Facebook login options. When you choose to log in using these platforms, we receive certain information from your selected account, including:

 

• Full Name

• Email Address

• Profile Picture (if applicable)

 

We only use this data to create and manage your account securely. We do not store your social media passwords or share this information with any third party.

 

If you wish to revoke access, you can manage your permissions directly from your Google or Facebook account settings.

2. How We Use Your Information

We use your information in the following ways:
✓ To process and deliver your orders efficiently
✓ To communicate order updates, confirmations, and support
✓ To improve our website, services, and marketing strategies
✓ To run advertising campaigns and promotions through our marketing partners

 

3. Sharing Your Information

We value your trust and do not sell or trade your personal data. However, we share only necessary information with:

Courier Services – To ensure your product reaches the correct address

Marketing Partners (Facebook & TikTok) – To provide relevant ads and personalised offers


All third parties handling your data are bound by confidentiality and security agreements.

 

4. Data Retention & Security

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected (e.g., order processing, legal compliance).

We use secure servers, encryption, and access controls to protect your data from unauthorised access.

 

5. Your Rights & Choices

You have the right to:
✓ Access the data we have about you
✓ Request corrections if any information is incorrect
✓ Request deletion of your personal data (except where legally required to retain it)
✓ Opt out of marketing emails at any time

For any data-related requests, please contact us at afdalhidha@gmail.com.

 

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, improve our website’s performance, and provide personalised advertisements through platforms like Facebook and TikTok. These cookies help us analyse site traffic, remember user preferences, and optimise your experience.

 

By using our website, you agree to the use of cookies. However, you can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our site.

 

7. Embedded Content & External Links

Some pages on our website may contain embedded content, such as YouTube videos, social media posts, or links to third-party websites. These external sites may collect data, use cookies, or track your interactions.

 

We do not have control over these third-party websites, and their privacy policies will determine how they handle your data. We recommend reviewing their privacy policies before interacting with embedded content or external links.

 

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

If you have any questions or concerns, feel free to contact us at afdalhidha@gmail.com.